Frontline workers are vital in keeping Ontario's economy running.
Instead of being recognized for their hard work, many frontline workers are facing increasing incidents of violence, threats and harassment from the customers they serve.
This is unacceptable. All workers deserve to be treated with respect and dignity at work. Your union is working tirelessly to keep our members safe.
1006A recently negotiated new language to protect our membership at Loblaw Great Food and Real Canadian Superstore from customer abuse, as follows: The Company will place visible signage reminding the customer of its "Zero Tolerance Policy."
It is the union’s position that the company is in violation of the language, as notices are being posted in areas that are not visible to the customers. In response, we have filed a grievance to hold the company accountable.
Nationally, UFCW Canada has launched a “Respect Frontline Workers" campaign to ensure workers' voices are heard.
Respecting frontline workers means: Listening to workers – their experiences of customer abuse deserve attention; providing workers with the knowledge to stay safe at work; and exposing what governments are doing to enforce the rules that keep workers safe.
Your union encourages you to share your stories with us by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it. (Subject: Respect Frontline Workers) and make your voice heard as a frontline worker. Your stories may be featured in our website or magazine. Please include your full name, workplace and contact information (Cell number and email address).
