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Ontario's Union for fairness, equality and respect at work.

Text: Customer Abuse, The Hidden Struggle of Frontline Workers - Angry man spitting fire.

The abuse can be wide-ranging from customers throwing things to threatening to come after workers. 

Union steward Matthew smiles standing in front of the freezers at the No Frills store where he works.

1006A steward Matthew Cascagnette stepped up to help when he learned an elderly member wasn’t getting properly paid for his breaks. 

Watch Video: Members Speak about Union's Impact

Watch Video: UFCW 1006A steward Matthew makes a difference in the lives of his co-workers and their families everyday.